General Terms and Conditions

This course will be limited to 250 participants. Applications will be accepted on a ‘first-paid, first-served’ basis. You will receive acceptance and confirmation by e-mail.

In the eventuality that the IOF Advanced Training Course on Osteoporosis cannot be held or will have to be changed due to events beyond the control of the IOF (force majeure including, without limitation, natural disasters, acts of God, war, terrorism or any acts or omissions of third parties) or due to events which are not attributable to wrongful intent or gross negligence of the IOF, the IOF cannot be held liable by participants for any damages or costs or loss incurred, such as transportation costs, hotel or accommodation costs, financial loss, etc.

Under these circumstances, the IOF reserves the right to either hold the entire registration fee and to use it for a future IOF Event, or to reimburse the registration fee after the deduction of the costs already incurred for the organization of the IOF Training Course and which could not be recovered from third parties.

The IOF reserves the right to modify the programme, unilaterally and without notice.

The IOF is not responsible for any bodily or material damage sustained by participants during the IOF Advanced Training Course on Osteoporosis, which is not directly the fault of the IOF. Each participant is responsible for his or her own insurance for such events.

Any litigation stemming from the above contract will be tried in Nyon, Switzerland where the Swiss law is exclusively applicable.

Accommodation and Course Meals

The International Osteoporosis Foundation (IOF) has reserved a number of rooms at the Hôtel Lyon Métropole (4*), where the Advanced Training Course is held, and at the secondary downtown Boscolo Hôtel (4*). Please note that room charges are not included in the Advanced Training Course registration fee.

The hotel package includes either two or three nights between February 1-4, 2010 and covers accommodation, breakfast, and for registered participants, coffee breaks and lunches during the Training Course. The city tax of € 1.65 per person, per night is in addition. Pre-Stay (prior to Feb 1) and Post-Stay (from Feb 4) are possible upon request and availability at below quoted rates on a bed and breakfast basis (B&B) only. Rates are shown for standard rooms. Rates for other types of rooms (superior, deluxe, junior suites, etc.) are available upon request.

For your convenience, hotel request can be made through IOF at the same time as the Advanced Training Course registration. The IOF cannot guarantee the rate nor the availability of the hotel rooms for participants registering after December 18, 2009 and assignment to either Métropole or Boscolo Hotels will be made on a ‘first-come, first-served’ basis.

Due to enhanced online security measures, the IOF cannot capture electronically credit card payment information to be submitted to a third party (Hôtel Métropole as a coordinating hotel).

Therefore, once the IOF has transferred your request, the hotel will contact you within 5 business days with a temporary accommodation confirmation (against availability) that will be validated once you have submitted proof of financial guarantee directly to the hotel as:

either a credit card number guarantee faxed or e-mailed back to the Hôtel Lyon Métropole (coordinating hotel); or
proof that a bank transfer has been requested with your bank and has been forwarded directly to the Hôtel Lyon Métropole (coordinating hotel).

Your temporary accommodation confirmation will be held for a maximum of 10 working days. The Coordinating Hotel reserves the right to cancel the pre-reservation, in case the payment by bank transfer for the hotel deposit is not received in their account within the given 10 working days or a credit card number as a payment guarantee has not been submitted within that same time period.

The IOF will only act as a customer service intermediary between the hotels and the participants. The IOF will not bear any liability, nor financial responsibility towards the hotels, nor the participants. The IOF will not directly debit any deposit or penalty payments from your credit card for your hotel booking.